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Frequently Asked Questions
Find answers about profiles, reviews, coins, tiers, and everything else.
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Getting Started
How do I create an account?
What's the difference between username and display name?
What is a "sideline" account?
What is a "tourist" account?
How do I switch between Thai and English?
Profiles
How do I create a profile?
How many photos and videos can I upload?
What do profile statuses mean?
How do I edit my profile?
How long does my profile stay active?
Can I have more than one profile?
Verification
What is photo verification?
How do I get verified?
What are the benefits of being verified?
What if my verification is rejected?
Reviews
How do I write a review?
Do I earn points for reviews?
How many reviews can I write per day?
Are reviews moderated?
What are review cards?
Coins & Rewards
What are coins?
How do I earn coins?
What is a login streak?
What are lucky drops?
What are profile boosts?
Can I boost someone else's profile?
What's the difference between points and coins?
Tiers & Leaderboard
What are tourist tiers?
How do I rank up?
What benefits do higher tiers provide?
How does the leaderboard work?
What prizes can I win?
Agencies
What is an agency?
How do I create an agency?
When does my agency page go live?
What can agency owners do?
What is a featured agency?
Account & Safety
How do I enable two-factor authentication?
Can I change my email address?
How do I change my password?
How do I report a profile or review?
How do I delete my account?